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Posts Tagged ‘Business of freelancing’

A funny thing happens when you swap roles:  Perspectives change. We know this, of course. Nonetheless, I am sometimes taken by surprise.

I’m starting a new website, and I’m in the very early stages of looking for writers to work with me on a revenue share basis. Which makes me, I suppose, an “editor.”  So I began my search for charter writers — a core group for the site — by tapping into a couple of my long-standing networks. I described (rather vaguely, because I don’t want to spill all my beans) the kind of articles I was looking to publish, and asked for links to writers’ sites and clips. And mostly, I got responses from fabulous, incredible writers with whom I will be proud to work.

No part of the process is all that surprising: I’ve been an editor (a real one, complete with blue pencil… oops, I’m dating myself) before. But it’s been a while, and revisiting the process, along with a few off-target responses, reminded me of some things I am going to remember the next time *I* approach an editor for a job.

Be careful of your online persona.

My introductory letter was posted on private forums where I know the writers well and trust their work, and I was delighted with the responses.

But I didn’t post on another forum where I am a member because the writing quality is uneven.  Instead, I opted to send personal letters in order to avoid forum members whose writing isn’t what I’m looking for, or whose posts often seem a bit self-centered or overly combative or super-sensitive — people who post 40 times a day, have a comment about EVERYTHING, and seem to take everyone else’s posts incredibly personally. Or those whose on-line personae include constant tales of conflicts with editors, blanket complaints about publishers, and the sense that they never seem to work with anyone they like. You know the type I’m talking about — people who are quick with snippy little comments about “another rip-off,” sarcastic glass-half-empty responses, and the assumption that the world is out to get them.

I also wanted to avoid writers whose posts indicated that they had a dubious grasp of journalism ethics (why not sell unmarked in-line links?). I didn’t want to have to debate the standards for my site with writers whose admitted practices included  using other journalist’s published work as their primary research materials rather than doing their own interviews and making their own observations. I didn’t want travel writers who thought it was okay to write a travel story about a place they’d never seen. And most of all, I didn’t want to deal with writers who thought that insisting on standards, even for a little Internet start-up, equaled snobbery.

Don’t get me wrong: Certainly, there are reasons for writers to be wary and even negative in the shark-infested waters of the freelance world. I consider myself a “call it like it is and spare the rose-colored glasses” type; I’m often the first in line to castigate publishers for poor pay rates, unfair contracts, rights grabs, and ridiculous editorial merry-go-rounds. But I see a difference between professionally identifying problems and discussing how to navigate them, versus posting negative knee-jerk reactions on virtually every topic. And quite simply, I didn’t want to work with people whose semi-public posts indicated that we shared very different ideas about standards and ethics.

Not everyone reads our posts the way we intend. I know that *I* irritate some online colleagues, and vice versa.  Not everyone likes each other in real life, and not everyone likes each other online, either. Posts that *WE* think are strong-minded, assertive, and direct may come across to others as aggressive, argumentative, and negative. What we imply may not be what our readers infer. Whatever we think of the “disagreeing with me means you’re flaming me and I’m running to the moderator” crowd, the thing is:  THOSE people might be in a position to hire us some day. They might be quietly reading and making judgments.

Lesson to me: Internet forums only FEEL like casual water coolers. Our words and the impressions we make may have a longer life-expectancy than we imagine.

Your ego is not your friend.

Some people seemed insulted that I requested links to specific types of clips. I guess they thought that knowing them online or as colleagues meant I shouldn’t need clips, or that I should be willing to comb through their websites to find what I was looking for.  Maybe they felt that they should automatically be “above the fray” for a dinky little start-up website. (I admit, I might well feel this way myself.)  In some cases I did know the writer’s work and didn’t need to see anything else; I was just glad they were interested. In cases where I didn’t know the writer’s style that well, and when the clips they sent didn’t represent the kind writing I planned to publish, I (politely) asked to see other examples.

Some — including people with higher-power credentials than I will ever have — sent clips right away with a cheerful “of course.” (The clips were great, and that was that. Hmmm… maybe that attitude is WHY they have such high-power credentials? ) Others ignored me, perhaps thinking I’m a PIA if I’m hassling their accomplished selves about clips, or thinking it wasn’t worth the trouble. But the bottom line is: I’m not judging or criticizing by asking for more clips: I need a certain type of writing. That’s all.

Lesson to me: No one is above the process, and if you think you are, keep it to yourself. Or stay away. It does no one any good to write for a market for which you feel contempt.

It really is overwhelming out there.

Editors receive hundreds of queries, bios, and clips and a LOT of them show that the writer and the publication aren’t a good match. Editors have to read a lot of stuff from writers; they can’t read someone’s whole catalog of life work.  Pick two or three really strong pieces, preferably pieces that match the style of the market you are approaching, and make them your focus. As an editor, here’s the kind of information in a clips list that worked best for me (I’m making up the details here):

“Touching the Sky in the Berkshires.” ( National BigShot Magazine, December, 2010): A first person account of navigating three new aerial parks in Berkshire County. Received the “best of adventure writing award” from XYZ group, 2011;  Contains interviews and service information.

THAT description tells me whether the article might be written in the kind of style I’m looking for, it and saves me clicking on something that isn’t a good fit, never mind wading through clunky PDF files.

Lesson to me: Don’t pick clips to demonstrate how great I think I am or how important the magazines I’ve written for are, but rather, select pieces that show editors how my skills, background, and style are exactly what they are looking for.

Any articles you write online are your ambassadors.

A lot of writers have been experimenting with blogs or with content mill sites such as Examiner and Suite101.  What these have in common is that they are very lightly edited, if at all. That’s great for me as an editor: Unlike, say, an Outside magazine piece, which I assume went through three rounds of painstaking editing and fact-checking, and which may not even resemble what you originally wrote, your content mill/blog pieces show the real you. Trouble is: A lot of writers think of those markets as fourth tier (rightfully so) so they don’t lavish the same attention on them that they give to their print pieces. To add insult to injury, if you get any editorial help at all, it’s often slap-dash and superficial.  No one is spending an hour on your prose. Too often, the result is like going to a business meeting in your sweat pants.

Because I need writers who don’t require much editing, I checked out clips on blogs and content mills. A number of pieces had great elements in them, but were sloppily written.  I’m not going to make a big fuss over a few typos (I can’t, being the Queen of Typos myself), and I have made far too many mistakes in my own writing to think perfection is attainable. But when I read something that seems like a first draft — flabby language, sloppy word choice, lack of specificity, and the sense that I’ve read it all somewhere before  — I’m left to wonder about either the writer’s skill (is this the best they can do?) or the pride they take in their work.

Lesson to me: If it has my name on it, it represents me, loud and clear.

Don’t try to sell an editor what she doesn’t want.

If I’m looking for a gourmet French meal, don’t try to sell me funky Asian fusion. I got a number of responses from writers who are specializing in niches so small that there will be only limited opportunities for me to use their work. In some cases they want to sell their niche to me. Okay, fair enough: if the content fits my site, I’m willing to try. But the fact is, my site requires a high volume of a certain type of focused writing, and my roll out plan is tightly planned. While I will be needing a dozen pieces on some subjects of general interest, I won’t be needing a dozen pieces on traveling with your great-grandmother, your parakeet, or trying every beer in Belgium.  Trying to convince me that I really want Jamaica when I asked for Cuba isn’t going to cut it — for me OR for the writer.

Lesson to me:  Not every market works for every writer.

Give them what they ask for.

In a couple of cases, I got replies explaining why clips weren’t available; could the writers write on spec? In one case, no matter how many times I read the e-mail, I couldn’t even tell if the writer planned to send clips, or did or didn’t have them. Writers with no clips? Easiest way to deal with this for me: Move on.

It’s never been easier for a writer to put up articles showing they can handle a certain type of writing. At a blog or a content mill, writers can often write on anything they want. So if I wanted to break into writing about precious gems (a subject about which I know nothing, have no qualifications, and have never written a word), I could do my homework, write a dozen pieces for a low-barrier-to-entry online market or a blog,  do what I needed to do to make sure they were top notch, and then use them to approach a gemstone publication.

Lesson to me:  Give the editor what they ask for. If you don’t have it, write it.

The Editor-Writer Relationship

Don’t get me wrong: The vast majority of responses I got were fabulous, professional replies from incredibly qualified writers, and I am thrilled they are interested.

But I’m also grateful for the few off-key responses, because we learn from those, too. They reminded me — and now they have reminded you — of some important editor turn-offs.

Oh: And just so no one thinks I’m putting all the onus of the writer-editor relationship on the writer, let me just say that I got dozens of responses to my initial announcements, and  — unlike MOST editors I have dealt with in the last decade –  I responded to all e-mails within 24 hours,  and most within minutes.  The relationship goes two ways.

Authors and editors – both of us, no matter which role we inhabit – I’m thinking maybe the Golden Rule thing might work?

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Funnily enough, or perhaps it’s inevitable, of all the articles (156 at this writing) I’ve published on Suite 101, the one that is getting the most number of hits on the day of its launch isn’t about hiking or music, where I have lots of readers, but, funnily enough, marketing. Viral marketing, to be precise.

Well, yes, as a 20-plus year veteran of self-employment, I know a thing or two about marketing. But for this article, I relied not on my experience, but on the example of an unlikely mentor:  one Ludwig van Beethoven who may be responsible for the longest-running viral marketing campaign in history (unless, I guess, you count the Bible.  But let’s not go there…).

Beethoven is the composer of Fur Elise, a piece of music that every piano teacher views with equal parts dread and, well, dread.  For some reason, this student swan song, appeals to children who aren’t quite old enough to play it.  It occurred to me that this was the epitome of viral marketing. What is it about this piece of music? What did Beethoven know that would  keep this song chugging for 200 years? ‘Cause believe me, it isn’t piano teachers. Most of us would heave a sigh of relief if we never heard it again. And don’t even start me on those bastardized  ‘easy’ versions.

Anyway, it was fun to work on an article that drew two totally different subjects together.  My sister would point out that using Beethoven to write about viral marketing makes me a nerd, but I think it’s kind of cool. She’d say that makes me a nerd, too.

So what DOES Beethoven know about viral marketing? Whatever it is, it’s also helping to make my little article chug to the top of my stats page… even the BBC has linked to it (my sister would not find that cool, either.)

Read it here: Viral Marketing Lessons from Beethoven. And feel free to add your own theories.

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Do electricians, cleaning crews, the phone company, the landlord, and the office furniture suppliers give discounts to non-profits? Usually not. But non-profit organizations (whose staffs also get a normal monthy paycheck) are quick to ask for discounts from freelance writers.

Should we give discounts? And under what circumstances? When does it makes sense? When doesn’t it?

I was asked to write on this topic for Suite101.com, and here’s the article, which looks at the  pros and cons of discounting to non-profits.

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It’s the end of summer, and I am scheduling my last few piano students into their slots for the fall. Invariably, over the summer, there has been some attrition. There always is, especially when kids turn about 14. Sometimes, the kid can be encouraged to continue, but too often the parent has lost the stomach for the continued battle about practicing and raises the white flag.  When a child doesn’t have much musical aptitude and hasn’t learned to feel joy in playing music after several years, 14 may be a good time to quit, but as a teacher, it always hurts to see musically sensitive kids quit for no better reason than “piano is hard.”

At the same time, I’ve taken a week off to get my workload in order for the fall: Writing and piano, both. I’ve got some gigs coming up in piano,  some travel scheduled, a book coming out, and I’m writing up a frenzy as the ecotourism writer for Suite101. So at the same time that I’m thinking about why kids don’t succeed at piano, I’m thinking about why writers do, and don’t, succeed in this brave new world of Internet writing.

Turns out that grown-up writers and teenage piano students have a lot in common.

The Internet has radically changed writing careers. It has undoubtedly destroyed some.  Growing like some exotic weed, it has out-competed the traditional denizens of journalism: the print media. Magazines and newspapers are folding, editors are losing jobs, and writers with long careers are being displaced by “citizen journalists” and young upstarts on the Internet who don’t mind working for a few dollars an article.

The barriers to entry have come down. Or at least we think they have. And the barbarians are at the gate with their bad grammar and cliches. 

It has never been exactly easy to make a living as an independent creative.  At the same time,  the barriers to entry in writing and some other fields, such as acting, have always been deceptively low, which may be why so many people who can’t write and can’t act think they have a shot at these supposedly glamorous careers.  Unlike photography (where you need, or at least, used to need, lots of expensive equipment),  or music (where you need an instrument and the ability to play it), anyone can try to declare himself or herself an actor or a writer. 

Yet barriers did, and do, exist. Skill has always mattered, and so have contacts. To succeed, you needed to get good skills in front of people who could hire you. Bad writers and bad actors didn’t so much out-compete good ones for jobs as they muddied up the waters and made it harder for professionals to find their way to editors and managers.  

These barriers to entry have never stopped anyone from throwing a hat into the ring, but they had a lot to do with who got passed through to the next level. Oh, and they gave us someone to blame if we didn’t make it.

Today, technology has opened the field: Writers can connect directly with readers on the Internet; with the rise of digital camera, photographers no longer need to invest $30,000 in equipment to be able to take consistent professional shots; musicians can put out their own demo CDs with equipment that costs under $1000; and actors can get their shorts up on Youtube.

So, have the barriers to entry really fallen?  

I doubt it. True, in my current Interent writing gig, the barriers to entry are seemingly low. There is an application process, but in truth, it doesn’t seem very rigorous to someone who cut her teeth in national print magazines and major newspapers.

However, to succeed at this gig is a very different story.  The financial model is, on the surface, distressingly different than the old model of “write a story, get a check.”  Instead, income dribbles in over months and years, and it seems to take forever for those first pennies to turn into dollars; for them to turn into enough dollars takes even longer, inconceivably longer if you happen to have been one of those writers who used to make a couple of bucks a word writing national magazine service stories.  Succeeding in this new world — making enough money on the stories to justify the time spent writing them — is  possible, although not easy. I’ve done the math six ways from Sunday, and I’ve measured the information people share about their earnings against mine, and no matter how I figure it, it’s worth the work. But it’s a long-term game. Just like learning piano, which has so far taken me about 40 years. 

And maybe it was learning piano — the discipline, the patience, the ability to understand this long-term process of continual effort and ultimate reward — that has given me the outlook necessary to succeed in writing.  I think that what a lot of people — adults and kids, both –  really want when they say they want to write, or play music, has nothing to do with the actual work itself : the practice, the day-in-day-out engagement with subject matter, technique, and skill. They want a magic pill that will do all that for them, so they can get to the real fun — the rewards of having written a book, the applause at the end of a show, and hopefully, a really big paycheck.

And THAT is the new barrier to entry in the arts. Only it’s not so new.

In the old days, we could blame those old barriers: how hard it was to get an editor’s attention, how expensive camera equipment was, how impossible it was to get a recording deal or an audition. The Internet has blown all that away — and it turns out that  it was nothing more than a big smokescreen that concealed the real barrier to entry, which is something we should have known all along.  

What it takes to succeed in the arts is the same as it always has been: the desire and drive to get up and do it today and tomorrow and the next day. To do it well, to manage the work smartly, to keep doing it even when it doesn’t pay off, to set a course and stay with it, to learn the ropes and techniques, to believe that it will happen even when you strike a plateau and can’t find a way up from it. You have to make smart business decisions, yes; as there ever have been, there are plenty of companies and individuals who would love to underpay you for your work. You have to find business models that make sense to you, but then you have to stick with them. You have to do the work. And even more, you have to love the work.

And, as my piano students, and some of my fellow writers are finding, that may be the biggest barrier to entry of all.

And if we don’t succeed? Maybe this time, we have only ourselves to blame.

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Think you’re ready to venture out into the world of no paychecks and no benefits? Here are a few rules to keep in mind before you set up an independent studio, of any kind.

  • Thou shalt know (and abide by) thy budget.
  • Thou shalt have 6 months’ (preferably a year’s) worth of living expenses saved up, or a part-time job that can take up the slack.
  • Thou shalt understand that sales and marketing are not dirty words: They are how you are going to get clients who will pay you money so you can do what you love and pay your bills.
  • Thou shalt make a commitment to a daily work schedule.
  • Thou shalt have a quiet, dedicated place to work, free of distractions. 
  • Thou shalt keep detailed records of every dollar spent on business related expenses and if necessary, hire an accountant to pull it together at tax time.
  • Thou shalt respect thy art by producing high-quality work, charging fair market value for it, and meeting deadlines and obligations.   
  • Thou shalt learn about applicable contract laws and self-employment issues, including health insurance, disability insurance, local zoning codes, tax laws and other unpleasant topics.    
  • Thou shalt interact with, support, and learn from other artists: They are not your competitors, they are your community.
  • Thou shalt protect thy copyrights — and respect the copyrights of others.

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